RESUME

 
Notable Accomplishments & Skills

Program & Project Management

  • Manager of all learning and development programs, projects, and strategy in partnership with department stakeholders for ice cream brand with over 900 employees and 21 locations.

  • Orchestrated remote cross-functional teams to plan, construct, and open 8 new ice cream shop locations, including a high-profile shop at Disneyland and a pop-up at Coachella, on-time and under budget by an average of 10%.

  • Spearheaded development and roll-out of custom-built labor management and scheduling software.

  • Managed the implementation of Lean process improvement project to reduce store inventory by 15%.

  • Led a team of 20+ to open and operate a $2M restaurant & bar.


Instructional Design & Facilitation

  • In partnership with subject matter experts and key stakeholders, designed and developed over 200 hours of content in leadership, training skills, customer service, communications, operations, and performance management.

  • Delivered over 1000 hours of content for groups up to 100+, including a Train the Trainer program to develop the skills of over two dozen trainers who subsequently on-boarded hundreds of Salt & Straw employees.

  • Led remote team to redesign 15-hour instructor-led training ethics course for virtual delivery.

  • Facilitated on-boarding and training for over 1000 new employees at Apple across 17 locations.

 

Technology & Graphic Design Skills

  • Highly experienced in Adobe Creative Cloud - specializing in InDesign, Illustrator, Photoshop, and Premiere Pro;  MS Powerpoint, Word & Excel;  Google Suite;  Adobe Captivate;  Articulate Storyline 360;  Smartsheet; Trello;  Mural;  Snagit; Movavi.

  • Experience with Agile management, Scrum, and Design Thinking.

Research Experience,  Publications & Education

Peer-Reviewed Journal Article

Pearson, J. (2020, August). Engaging a belief in learning styles to encourage a growth mindset. Performance Improvement (59)7, 19-24. 
https://doi.org/10.1002/pfi.21927

Research Assistant
Boise State University
College of Engineering
February 2020 - August 2020
  • Researched and wrote literature review for National Science Foundation grant project
Boise State University 
Master of Science: Organizational Performance and Workplace Learning

Connecticut College

Bachelor of Arts: Child Development

Teacher Certification: Elementary Education

Professional Experience
Judge Learning Solutions 
July 2020 - Present • Portland, OR
Learning & Development Project Manager
  • Lead all aspects of development and delivery of custom learning solutions for clients.
  • Serve as Instructional Designer on eLearning projects.
Salt & Straw
2016 - 2020 • Portland, OR
Consultant • 1/20 - 3/20
  • Provided learning and development guidance, support, and training.
Learning & Development Manager • 1/19 - 1/20
  • Owned and implemented training strategy, development, and delivery.
Operations Services Manager • 1/18 - 3/19
  • Project manager for company initiatives in learning and development, operations, and new shop openings.
Learning & Development Specialist • 4/16 - 1/17
  • Managed and maintained all training and on-boarding.

 

Graphic Designer
2012 - 2016
Concept Entertainment • Portland, OR • 9/15 - 4/16
Whole Foods Market • Chapel Hill, NC •  1/13 - 8/15
Jill Pearson Designs • NC & OR • 1/12 - 4/16

The Lake House
2008 - 2011 • Loch Arbour, NJ
Sports Bar Owner
  • Oversaw all aspects of $2M restaurant and bar.
 
Apple
2006 - 2008 • New York, NY/Cupertino, CA
Regional Field Trainer, Apple Retail
  • Facilitator and developer of training for 60+ global retail store teams.
 
The Princeton Review
2000 - 2005 • New York, NY
K-12 Services Director of Professional Development • 6/03 - 12/05
  • Managed creation and delivery of training & development seminars for teachers.
Test Preparation Director of HS Programs • 11/00 - 6/03 
  • Defined and created programs for standardized test preparation & enrichment.